Today UPS delivered an XBOX 360 to my door. I say "an" XBOX, not "my" XBOX, because Microsoft didn't repair my busted box, they just sent me a replacement. In a letter enclosed, they wrote:
So that you can get back to playing and enjoying your Xbox quicker, we have replaced your Xbox console with a replacement unit.
Now, poor language aside, a translation for this would be: Every XBOX we've ever made is busted, we've got too many repairs, it's cheaper just to give you a new one. So we did.
Don't get me wrong—I'm happy. It cut the repair time from an estimated four to six weeks to three weeks and that's good for me. Now it's time to get back to Guitar Hero II!